{"id":10855,"date":"2021-12-15T16:29:00","date_gmt":"2021-12-15T15:29:00","guid":{"rendered":"https:\/\/www.iweech.com\/faq-on-setting-up-the-bike\/"},"modified":"2023-11-13T12:02:10","modified_gmt":"2023-11-13T11:02:10","slug":"faq-on-setting-up-the-bike","status":"publish","type":"page","link":"https:\/\/www.iweech.com\/en\/faq-on-setting-up-the-bike\/","title":{"rendered":"FAQ on setting up the bike"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Section&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row column_structure=&#8221;1_3,2_3&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.14.5&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Poppins|300|||||||&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.5em&#8221; header_font_size=&#8221;20px&#8221; border_color_right=&#8221;#0C71C3&#8243; global_module=&#8221;3456&#8243; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>QUESTIONS PR\u00c9QUENTES<\/h1>\n<p><a href=\"\/faq-velo\/\">V\u00e9lo<\/a><br \/>\n<a href=\"\/faq-mise-en-route\/\">Mise en route<\/a><br \/>\n<a href=\"\/faq-smart-control\/\">Smart Control et intelligence artificielle<\/a><br \/>\n<a href=\"\/faq-autonomie\/\">Batterie et autonomie<\/a><br \/>\n<a href=\"\/faq-app-mobile\/\">App mobile<\/a><br \/>\n<a href=\"\/faq-antivol\/\">Antivol<\/a><br \/>\n<a href=\"\/faq-maintenance-sav\/\">Maintenance et SAV<\/a><br \/>\n<a href=\"\/faq-garantie\/\">Garantie<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; header_2_font=&#8221;|700|||||||&#8221; header_2_font_size=&#8221;20px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Setting up<\/h2>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_background_color=&#8221;#FFFFFF&#8221; closed_toggle_background_color=&#8221;#FFFFFF&#8221; icon_color=&#8221;#0222f5&#8243; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; toggle_level=&#8221;h2&#8243; toggle_font=&#8221;Poppins||||||||&#8221; toggle_font_size=&#8221;16px&#8221; toggle_line_height=&#8221;1.2em&#8221; closed_toggle_font=&#8221;|300|||||||&#8221; closed_toggle_line_height=&#8221;1.2em&#8221; body_font=&#8221;|300|||||||&#8221; body_text_color=&#8221;#414141&#8243; body_font_size=&#8221;16px&#8221; text_orientation=&#8221;left&#8221; custom_margin=&#8221;0px||||false|false&#8221; custom_padding=&#8221;4px||0px||false|false&#8221; hover_enabled=&#8221;0&#8243; border_width_all=&#8221;0px&#8221; border_width_top=&#8221;0px&#8221; border_width_right=&#8221;0px&#8221; border_width_bottom=&#8221;0px&#8221; border_width_left=&#8221;2px&#8221; border_color_left=&#8221;#bcbcbc&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243; rank_math_faq_schema=&#8221;on&#8221;][et_pb_accordion_item title=&#8221;How is my IWEECH bike delivered?&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>IWEECH bikes are safely packed in a box and do not require any assembling. Just open the box, take your IWEECH out of it, press on the rotating stem button and ride\u2026 <\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;When will my IWEECH bike be delivered?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Your bike will be delivered within 7 to 15 days at the most unless we mention temporarily a special delay on our website. Our delivery partner will contact you to arrange a delivery date that suits you.  <\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Do I have to declare my IWEECH bike before use?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Yes, by using the IWEECH mobile app. Just download the app, and go to \u201cregister a new IWEECH\u201d to enter the bike ID of your IWEECH. <\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221; Do I need the IWEECH mobile app to ride my IWEECH?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>With the exception of registration, you don&#8217;t need the app to use your IWEECH, it&#8217;s our great pride to be able to offer you the easiest to access ebike on the market. You can use it without your phone, using the NFC tag to disarm the &#8220;lock&#8221; and the &#8220;smart button&#8221; to manage everything. You&#8217;ll have direct access to i.ride and free ride modes. However, using your IWEECH mobile app will give you access to more advanced features of your IWEECH.   <\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How do my IWEECH goes ON and OFF?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>If unlocked and on standby mode, just move it and IWEECH will automatically switch to \u201cON\u201d mode then you only have to pedal and IWEECH takes care of everything. When stopped, the bike will automatically enter standby mode after 2 minutes of no activity. Warning: the alarm will not be activated automatically. The bike will only be armed if you use your NFC key or the padlock in the IWEECH mobile app. If the bike is on storage mode you will have to press the smart button to wake up your IWEECH.     <\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How the rotating stem works?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Pour utiliser la potence rotative exclusive IWEECH, il vous suffit d&#8217;appuyer sur le bouton sur le c\u00f4t\u00e9 et en un seul clic de la faire pivoter. Pi\u00e8ce embl\u00e9matique de la marque, toutes les potences IWEECH sont bleues. Lors des premi\u00e8res fois, n&#8217;h\u00e9sitez pas appuyer fermement sur le bouton : il peut parfois n\u00e9cessiter d&#8217;\u00eatre &#8220;rod\u00e9&#8221;.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How do the lights work?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>You can change the light settings in app. <br \/>Auto ON: lights turn ON and OFF according to level of darkness automatically<br \/>ON\/OFF: you need to switch them ON or OFF manually on the app<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Can I share my bike with someone else?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>You can easily share your bike with family and friends. Just ask them to download the app and log in using your current IWEECH account. An important point to keep in mind is that only one person can be connected via Bluetooth to the bike at a time. Therefore, always make sure to completely close the application or disable Bluetooth on the first device to free up the connection and allow the second phone to connect to the bike.   <\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How to ride my IWEECH safely?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Always remember that your IWEECH bike is different from a conventional bike. Your bike has a strong engine in the mid hub which requires you to approach curbs and sidewalks with care, and specially under wet conditions. In addition, the rotation of the stem sometimes takes some time to break in, we invite you to check that it locks well in &#8220;driving&#8221; mode (a small &#8220;click&#8221; is audible).  <\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>QUESTIONS PR\u00c9QUENTES V\u00e9lo Mise en route Smart Control et intelligence artificielle Batterie et autonomie App mobile Antivol Maintenance et SAV Garantie Setting upIWEECH bikes are safely packed in a box and do not require any assembling. Just open the box, take your IWEECH out of it, press on the rotating stem button and ride\u2026 Your [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":0,"parent":0,"menu_order":10,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-10855","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.iweech.com\/en\/wp-json\/wp\/v2\/pages\/10855","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.iweech.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.iweech.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.iweech.com\/en\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/www.iweech.com\/en\/wp-json\/wp\/v2\/comments?post=10855"}],"version-history":[{"count":0,"href":"https:\/\/www.iweech.com\/en\/wp-json\/wp\/v2\/pages\/10855\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.iweech.com\/en\/wp-json\/wp\/v2\/media?parent=10855"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}